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Phil Britten:
Hey, what's up! Phil Britten here, and ...

GrahamMcDonnell:
Graham McDonnell as always.

Phil Britten:
You're joining TIMA, the Institute of Martial Arts on The Martial Arts Business Success podcast. We're coming at you with episode number 77. Well, it's been a while that we've been doing these which is fantastic, getting a lot of great feedback from a lot of our viewers which is fantastic.

Hey, just before we get cracking, I just want to let you know, if you didn't know already, we've been able to open up a brand new free online course for anyone who wants to, I guess, get some tips, some tools, and strategies, and start implementing in their business. So we opened up a free course called the Introductory Martial Arts Boot Camp. If you go to our website, tima.com.au scroll down, you'll see that free course there and in there we've got some great instructor...

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Phil Britten:
Hey, and welcome back to 2017 podcast with TIMA Martial Arts Business Success. My name's Phil Britten ...

Graham McD:
Graham McDonnell.

Phil Britten:
Well, Graham, you've been away for about six weeks.

Graham McD:
I have been. The joys of having a great business partner, a great system in place with the staff; I can go away and feel comfortable the place is pumping. So I've come back and I'm catching up with everything.

Phil Britten:
We've been doing some catch-up podcasts in January, just because of our time away. Both have been away but Graham has definitely been away, which has been good. We're up to episode number 76 which is fantastic. We've really got to revolutionise a yes or [inaudible 00:00:44] made a bit of a switch this year with some offers, some opportunities, for you to take action on us helping you.

One of them that I want to talk...

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Phil: Hey, what's up? Phil Britten here and...

Graham: Graham McDonnell.

Phil: As always, on the other side, not the better side of me, because, you know, the better side is this side here. But welcome to Martial Arts Business Success. And tonight, we're gonna almost flow on with our last podcast on how to finish the year with a bang with your teams, like how to plan for 2017. Like, what should you be doing now today towards the end of the year so you set yourself up for success in 2017. Graham, take it away.

Graham: Most people will leave the planning stage until it just happens to, well, be a necessity. So, two words, proactive, reactive. Reactive is coming January 1 and go, "Okay, what do I need to do?" And to be honest with you, if you haven't made that marketing calendar or if you've got no idea what I'm talking about, there's a lot in the same boat. But what you need to do is you really need to start...

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Phil: Hey, what's up? Phil Britten here, and...

Graham: Graham McDonnell, as always.

Phil: And you're at the Martial Arts Business Success podcast. I don't even know what episode we're up. And, guess what, we're at a heap, because, you know what, we've been rolling them out this year, and we're coming to a close, and we thought this topic here should be about how to finish the year with a bang with your team. Like, how do you finish the year with your team and later leave them hanging with a great experience to want to come back and fire on all eight cylinders for you, your business, and for themselves as well. So, Graham, what have we been doing?

Graham: Look, I know that previously we've talked about goal setting, we've talked about setting some great standards. A lot of people will wait until a New Year's resolution. You hear that story of people who are wanting to get fit, this, that, the other....

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Phil: Welcome back to another amazing podcast of Martial Arts Business Success. I am Phil Britten.

Graham: Graham McDonnell as always.

Phil: As always, and we're here to kick start your year with an absolute bang. Give you guys some motivation, some inspiration maybe some tips on how you can start your year with an absolutely massive bang. Graham?

Graham: Well, this is something that's dear and near to both of us, Phil, because I guess you've gotta remember where you come from and you've gotta appreciate where you've been there. Look, with any success story, and they talk about, "Wow, you're an overnight success," they don't see the 20 years of blood, sweat, and tears behind the scenes. So I guess we're starting this year from a point of appreciation, of gratitude. We're being thankful. And just understanding for you to grow this year you gotta be thankful for where you are right now. Now, for...

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Phil: Hey, welcome to another amazing podcast, giving you great, sound advice on how you can build your business and take it to the next level. My name is Phil Britten.

Graham: Graham McDonnell, as always.

Phil: And this is the Martial Art Business Success Podcast, or vlog if you're watching it on video as well. So today we wanna crack a topic for you as well, because as we move into technology and new ways of doing things, we gotta stay with the trend, we can't be left behind. So today's topic is how to use technology in the dojo.

Graham: Jeez. Now, I know that many, many, many years ago, martial arts, for me as an instructor, was just from my head to the class, that was it. There was no structure there. Then it evolved to a piece of paper, sort of written notes. Jeez, evolution. The very first iPad was the one I'd written on, okay? Then, next was a photocopy of a curriculum that we made and then so...

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Phil: Good day, team! Welcome to another amazing podcast. My name is Phil Britten.

Graham: I'm Graham McDonnell.

Phil: And you've joined us on the couch for Martial Arts Business Success. And look, we're talking about something that Graham and I actually invented, not invented, created, I guess, literally, on Monday, and it's called the Million Dollar Model. The Million Dollar Model. Now, what we've been able to do is really trying to look back at all our success in the eight years and see how we've been able to create million-dollar schools. And basically, what I'm getting at is our two smaller schools are 400, 400 plus a little bit, members and they're making over a million dollars. Our big school is double that as well. So there's something in what we do that is some sort of recipe and we'll try and figure out what was it, what are the successes, what are the challenges, and how do we do it. So, what we...

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Phil: What's up, team? Welcome to another amazing podcast called the Martial Arts Business Success, and we're here to give great sound advice to help you build, grow, and monetize your business. I'm here with Graham McDonnell, as always, myself, Phil Britten. We're on the couch, we're here. If you're listening, make sure you get on YouTube and our website and find the videos. If you're watching and you just can't do it in the car, which is probably illegal, make sure you get on the podcast and download it on iTunes, so you get those automatic updates. Now, before I get into what we're talking about today, I really just want to mention that every topic that we come up with is either a question from someone or something that's come out of dealings with people. Now, here's the thing. Either I write the questions down, and Graham has no idea what I'm saying of talking about until the moment, or vice versa. So the answers...

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Phil Britten: What up, team? Welcome to Martial Arts Business Success. My name is Phil Britten, and we have...

Graham McDonell: Graham McDonell, as always.

Phil: ...and always, right here, on the couch where all the action happens to give you guys the tools, the tips, the strategies on how you can build your business which ultimately gives you the life that you desire. That's why we're in business, isn't it? So, mate, we've got a good one here today. Now, if you're a business owner of martial arts and you have multiple staff then you're going to want to be listening or watching this. If you don't quite have staff yet and you're thinking about it, you want to be watching and listening to this because this is the stuff you're going to be dealing with very, very soon. So Graham, dealing with staffing and problems, what are the types of problems that they may have or we, as business owners, may have with...