MA Business Success 124: Retention - Part 3 of 4

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Best to know the journey, know the individual, let them step up, be the very best that they can be. If that means raising the bar in some cases, or even lowering the bar, just maintain your standard. But in your heart of hearts, make sure that you identify that they're all on their own journey.

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MA Business Success 123: Retention - Part 2 of 4

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One of the mindset, as an instructor, you have to be able to compartmentalize the issues, or challenges, or the feelings that you're facing right there, because these people are paying money to be in that class for that one hour. You have to bring your A game. Make that class pumping. If you need music blaring, great. If you need to splash your face with water or whatever, slap yourself in the face, whatever. Get in the right mindset, a mental state to be able to attack that every single class as it's the most important class that you'll ever teach.

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MA Business Success 122: Retention - Part 1 of 4

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In this new podcast series, the next four episodes are going to be all about Retention. Keeping your students longer. For the first part, Phil & Graham will talk about building a community and how important that is, when it comes to retention of students. As your business grow larger and larger, you've got to make sure you actively put some effort into keeping that family feel, that gel, that cohesiveness. It's one of those things that sometimes are overlooked, they get so big that people feel disjointed, they don't feel part of something.

This episode will offer you tips on how to bring them all back together.

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Cut: Be A Good Finder

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"Be a good finder" means to go find the good and not pick up all the bad. Often we focus and we find 10 things that are wrong, but that's the thing. See everything, correct a little when the time comes and praise a lot.

 

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Cut: Feedback

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If you don't have a place for your instructors to improve, for you to test and measure, and improve their skills and abilities verbally - if you don't have a way of testing them, then they're never gonna get better. It really is an amazing process and I can't stress the importance of a real, legit, accurate, and in detailed leadership and instructor programme.

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MA Business Success 118: Maximising Assistant Instructors - Part 1 of 4

podcast Mar 23, 2018

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MA Business Success 117: Games in Martial Arts - Part 4 of 4

podcast Mar 16, 2018

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